We have since the beginning been very, very committed to customer service. It's what we believe makes us completely different from almost everyone else your going to consider. We have worked very hard to put together an incredible service team.
Our guarantee is basically this: If we let you down we are going to do everything we can to fix it - if we still can't fix it to your complete satisfaction we'll pay our competitor to fix whatever it is that your still dissatisfied with.
Now Nobody else makes this guarantee - we've been making it for years - it's in writing it's down below on our website you can take a look at it.